Welcome to the Web Tatweer Support Center. We’re here to help you get the most out of your digital products. While we do not offer technical support for individual products, this page will guide you to the right resources and answer common questions.
What Kind of Support Do We Offer?
As a GPL digital marketplace, Web Tatweer provides:
- Access to clean, original theme and plugin files
- Product update notifications via our Changelog page
- Help with general site usage, account management, and downloads
- Manual installation guidance and documentation links (when available)
What’s Not Included?
To offer high-quality GPL products at low prices, we do not include developer-level technical support. This means we do not:
- Fix bugs or errors in third-party products
- Provide product customization or theme/plugin configuration
- Offer automatic updates or license key activation
- Guarantee compatibility with every WordPress setup or theme
If you require direct support from the original developers, we recommend purchasing the product from the author’s official website.
Need Help Installing or Updating a Product?
We’ve created detailed guides for installing and updating plugins and themes:
Recommended Tools
For easier updates and installation, we suggest using:
- Easy Theme and Plugin Upgrades – Auto-replaces old files safely
- WP Hide Plugin Updates – Hides license nags and update notices
- Wordfence / Sucuri – To verify product security
Contact Us
Still need help? Our support team is happy to assist with any questions related to your account, downloads, billing, or general usage of our site.
📧 Email us at: support@webtatweer.com
Thank you for choosing Web Tatweer!
